Contact different HubSpot teams depending on what you need help with, such as using HubSpot tools, managing your account, or discussing billing or purchasing options. The support options available to you may vary based on your subscription.
Contact HubSpot Support for help completing specific actions in HubSpot or troubleshooting issues with HubSpot tools.
For example, contact HubSpot Support to get help with:
- Importing data.
- Building or troubleshooting workflows.
- Resolving errors or unexpected behavior in HubSpot.
If you’re looking for step-by-step instructions, search the Knowledge Base.
Learn more about the support options available based on your subscription.
For guidance on using HubSpot to meet your business goals or for questions about your account, contact your Customer Success Manager.
For example, contact Customer Success for help with:
- Planning how to use HubSpot tools to support your strategy.
- Upgrading your subscription or migrating data.
- Answering account-related legal questions.
If you don’t have an assigned Customer Success Manager, contact HubSpot Support.
To discuss an upcoming renewal or contract change, contact the Contract Management Team.
If you have an assigned Contract Manager, contact them directly. If you don’t have one assigned, contact HubSpot Support.
For questions related to invoices, payments, or billing detail updates, contact the HubSpot Billing Team at billing@hubspot.com.
If you're unsure if your inquiry should be sent to the billing team, contact HubSpot Support.
Contact the HubSpot Sales Team if you’re evaluating a HubSpot purchase or have questions about pricing, subscriptions, or available features.
If you’re already working with a HubSpot sales representative, contact them directly.
If you’re using a HubSpot trial, the trial expires after 14 days. Contact the HubSpot Sales Team or your sales representative to discuss a trial extension or reactivation. Trial extensions or reactivations aren’t guaranteed.
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Sales Hub
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Service Hub
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Content Hub
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