Last updated: September 12, 2022
|All products and plans|
If you have any questions or technical issues while using HubSpot, there are different support channels available depending on your subscriptions. For any questions about your HubSpot subscription, contact your Customer Success Manager.
All HubSpot users can access how-to guides, reference docs, and troubleshooting steps in HubSpot's Knowledge Base. Users can also ask questions, find answers, and engage with professionals from around the world in the HubSpot community.
Learn more about the different support channels available below:
|HubSpot's Free Tools||Starter||Professional||Enterprise|
Before getting started, do note the following:
Currently, phone support is offered in English only. Chat, callback, and email support are available in the following languages. To request a call-back in a specific language, ensure that your individual user settings are set to that language.
If you have a HubSpot Starter subscription, you can access the Knowledge Base, community, chat, and email support channels.
If you have a HubSpot Professional or Enterprise subscription, you can access the Knowledge Base, community, phone, call-back, chat, and email support channels.
To submit a ticket with HubSpot support:
After submitting a ticket, you can review any open and prior tickets with HubSpot Support.
To access your Support inbox:
Thank you for your feedback, it means a lot to us.
Find answers and general information quickly about the Academy certifications in HubSpot. General How do I...
When you complete a HubSpot Academy certification, you can view your certificate, download a printable...
HubSpot offers software, services, and support in the following languages. Software The following languages...