Last updated: November 10, 2020
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Find answers and general information quickly about the HubSpot Cloud Infrastructure.
HubSpot’s product infrastructure is hosted on Amazon Web Services (AWS) in the United States East region. HubSpot leverages the Google Cloud Platform (GCP) in the EU (Frankfurt, Germany region) to support the processing of local customer data that is critical to our customers' businesses. This includes leads, email events, and analytics. By hosting these services in both AWS in the US and GCP in Germany, HubSpot has increased the performance and reliability of those services by locating them closer to end users in the EU.
Yes. Customer data is processed and secured in the EU before being transmitted and stored in the US. The cloud infrastructure hosted on GCP provides additional redundancy for all HubSpot customers for critical components of our system. A number of HubSpot services are routed through the GCP EU data center before being securely transferred to the US and securely stored in AWS.
No. There is no obligation under the GDPR for data to be stored in the EU and the rules regarding transfer of personal data outside the EU remain largely unchanged. The GDPR permits transfers of personal data outside of the EU subject to certain conditions.
HubSpot's Data Processing Agreement includes the Standard Contractual Clauses (SCCs) as the mechanism to transfer data from the EU to the US.
No. The core HubSpot products are currently hosted in U.S.-based data centers. Public content is globally distributed through HubSpot's content delivery network in order to ensure a positive user experience and address potential distributed denial of service attacks and similar threats. It is not possible to modify this architecture on a per-account basis.
HubSpot has a robust privacy program that is designed to align with many regions’ data hosting needs. HubSpot's service is Privacy Shield certified and HubSpot offers a Data Processing Agreement for EU-based customers. These guarantees are structured to assure the appropriate groups that HubSpot’s data-handling processes meet rigorous policy requirements.
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