Manage Sales Hub and Service Hub paid seats

If you have Account Access permissions in a HubSpot Sales Hub or Service Hub account, you can give other users access to the paid sales and/or service features included in your subscription.

Each time you give access to a user, you are assigning one seat. If users in accounts with paid Sales Hub or Service Hub subscriptions have not been assigned a seat, they will not have access to paid subscription features.

You can add more seats to your account on a per-user basis. Learn more about the billing and payment implications when you add or remove seats. For further information, you can contact the HubSpot sales team. 

Add a new Sales Hub or Service Hub user to your account

Please note: if you are creating a Super Admin user, you will need to add access to paid Sales Hub and Service Hub features after creating the user by clicking Manage Paid Users. 

• In your HubSpot account, click the settings icon settings in the main navigation bar.

• In the left sidebar menu, navigate to Users & Teams.
• In the upper right, click Create user.

• In the right pane, enter the email address of your new user and click Next.
• To assign one of your Sales Hub Starter, Professional, or Enterprise seats: 
  • Click the Sales tab.
  • Click to toggle the Sales Access switch on, then click to toggle the Sales Starter, Professional, or Enterprise switch on. If you've already allocated all of the Sales Hub seats you've purchased, click Purchase another User to buy more seats.

• To assign one of your Service Hub Starter, Professional, or Enterprise seats:
  • Click the Service tab.
  • Click to toggle the Service Hub Access switch on, then click to toggle the Service Starter, Professional, or Enterprise switch on. If you've already assigned all of the Service Hub seats you've purchased, click Purchase another User to buy more seats.

• Assign any other permissions as needed, then complete the setup for your new user.

Assign or remove existing Sales Hub or Service Hub seats

• In your HubSpot account, click the settings icon settings in the main navigation bar.
• In the left sidebar menu, navigate to Users & Teams.
• In the upper right, click Manage Paid Users.

• You'll see the number of purchased and assigned seats in the bottom right. To assign a seat to or remove access for a user, select or clear the checkbox next to the user.
• Click Save.

To remove users with a seat from your account, you must first remove any Sales Hub and/or Service Hub access they have.