Create and manage prompts in Breeze Assistant

Summary

Create and manage prompts in Breeze Assistant to send reusable requests. Create saved prompts for common tasks, such as drafting follow-up emails, summarizing records, or preparing for meetings, then reuse them in future chats. Organize prompts with tags, choose which assistants can access them, and share prompts with your team. Reusing saved prompts saves time on recurring tasks and keeps prompting consistent across your team.

For an overview of configuring your account for AI features, review how to set up a HubSpot account to adopt AI features.

Please note: you can manage AI feature access in your AI settings and configure what data is shared. Review HubSpot's AI Trust FAQs and AI Model Cards for detailed information on AI security controls, data use, and compliance.

Understand requirements

• Turn on Give users access to Breeze Assistant in your AI settings to use Breeze Assistant.

How to create prompts in Breeze Assistant

Create saved prompts so you can quickly start conversations for common tasks. Share prompts with other users in your account so they have access to prompts you create. Only Super Admins can edit or delete shared prompts created by other users.

To create prompts in Breeze Assistant:

1. In the top navigation bar, click Breeze Assistant.
2. Click the Breeze dropdown menu, hover over More, then select Prompts.
3. Click New. 
4. Enter your prompt. Optionally click Add object placeholders (e.g., Contact) to require users to fill before using the prompt.
5. Enter your prompt name. Give the prompt a clear name so users know what it does. 
6. To share the prompt with your team:
   • In the Private section, click the  edit access icon.
   • In the dialog box, add users to give them access.
   • When you're finished, click Done.
7. Click Save. 

How to create a scheduled prompt in Breeze Assistant

Set up prompts that run on a configured schedule. Configure up to five automated prompts that are personal to your user.

1. In the top navigation bar, click Breeze Assistant.
2. Click the Breeze dropdown menu, hover over More, then select Prompts.
3. Click New.
4. Enter your prompt. Optionally click Add object placeholders (e.g., Contact) to require users to fill before using the prompt.
5. Enter your prompt name.
6. Click Schedule this prompt, then in the dialog box configure the following:
   • Click the Frequency dropdown menu, then select an option (e.g., daily).
   • Click the Time dropdown menu, then select a time. You can also enter a custom time.
   • Click Done.
7. Click Save.

Scheduled prompts appear in your chats history with a timeIcon scheduled prompt icon next to the chat name.

How to edit or delete prompts in Breeze Assistant

1. In the top navigation bar, click Breeze Assistant.
2. Click the Breeze dropdown menu, hover over More, then select Prompts.
3. To edit a prompt:
   • Click the name of the prompt you want to edit.
   • Make your desired changes, then click Update.
4. To delete a saved prompt:
   • Click the three vertical dots icon next to the prompt you want to delete, then select Delete.
   • In the dialog box, click Delete prompt.

How to edit or delete scheduled prompts in Breeze Assistant

1. In the top navigation bar, click Breeze Assistant.
2. Click the Breeze dropdown menu, hover over More, then select Prompts.
3. Click the name of a scheduled prompt.
4. To edit the schedule:
   • In the Schedule section, click the editIcon edit icon to adjust the frequency and time.
   • In the Schedule section, click the playerPauseIcon pause icon to stop the prompt from running. Resume a scheduled prompt turn it back on. 
   • Click Update.
5. To delete the scheduled prompt:
   • In the Schedule section, click the  delete icon.
   • In the dialog box, click Delete to confirm.

How to use saved prompts in Breeze Assistant

1. In the top navigation bar, click Breeze Assistant.
2. In the prompt text field, click the use tools icon and select a saved prompt or shared prompt.
3. Click the  send prompt icon.