Contacts

Unsubscribe or opt contacts out of marketing emails

Last updated: January 17, 2019

Applies to:

Marketing Hub  Starter, Professional, Enterprise
Legacy Marketing Hub Basic

You can unsubscribe an individual contact from all marketing emails on their contact record. To opt out a list of contacts from receiving future marketing emails, import them in an opt-out list

Opt a single contact out of email

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click the contact's name.
  • Click the Actions dropdown menu and select Opt out of email.
  • Confirm you want to perform this action and choose Yes, opt them out. This contact will now be opted out of all future emails from your account.

Please note: you need Marketing access permissions enabled to opt out an individual contact. Users with Sales Hub access only won't have this option.