Account

How can I upgrade to HubSpot Sales Starter or Professional?

Last updated: November 1, 2017

Available For:

Marketing: N/A
Sales: Free, Starter, Professional

You can upgrade to HubSpot Sales Starter or Professional in a few ways:

  1. Speaking with a member of the HubSpot Sales team. Please click here to schedule a time.
  2. Purchasing yourself via the Account & Billing section of your account.  
  3. Purchasing yourself via the Explore products & add-ons button in your account.

The following steps will explain how to upgrade without speaking to a member of our team.

Please note: if you would like to join an existing Sales Starter or Professional team, ask your team's administrator to add you by following the steps here.

Upgrade via the 'Account & Billing' section of your account

  • Log in to your HubSpot Sales account.
  • Click on the account dropdown menu in the upper right-hand corner of your account > Account & Billing

  • Navigate to the Products & Services section: 
    • If you're a Sales Free user and wish to upgrade to Sales Starter, click Upgrade to Sales Starter beside Sales Free
    • If you're a Sales Free or Starter user and wish to upgrade to Sales Professional, click Upgrade to Sales Pro beside Sales Starter.

Please note: if you're a Sales Power user, you won't see the Upgrade button. Instead, you'll click Manage Team beside Legacy Power user in the same Products & Services section. You'll then be brought to your Users & Teams screen, where you can click the Actions dropdown menu in the upper right corner > Manage Sales Pro users. Then you can select the radio button in the Sales Starter or Sales Professional column for users you wish to upgrade.  

  • In the dialog box that appears, click Upgrade now

  • In the next screen, select your preferred billing cadence at the top of the pricing page by clicking Billed monthly or Billed annually. Then select your currency using the dropdown menu in the upper right-hand corner.
  • Click Buy (Monthly/Annual) Plan below your preferred subscription type, Starter or Professional.

  • Next, you will see a list of your existing HubSpot Sales users. To upgrade an existing HubSpot Sales user, select the radio button in the Sales Starter or the Sales Professional column, depending on which subscription you're upgrading to. When you're done, click Continue.

  • On the next screen, enter your company and credit card information, or select an existing payment method. When entering your credit card information, you can select the checkbox to choose to share this card with other administrators.
  • Click Review your order when finished.

  • On the next screen, review your order and click Complete Purchase towards the bottom left. 
  • Your credit card will be charged according to your billing period during the subscription term, and you must keep an active card on file. Moving forward, you can update your credit card information in your account settings.

Upgrade via the 'Products & add-ons' button in your account

You can upgrade by navigating to the Explore the Growth Stack page in your account via the Products & add-ons button:

  • Click your account dropdown menu in the upper right-hand corner of your account > Explore products & add-ons.  

  • Click the Sales tab.  

  • Click on the subscription you would like to upgrade to: 
    • If you would like to upgrade to Sales Starter, click Sales Starter.  
    • If you would like to upgrade to Sales Professional, click Sales Professional.  
  • In the next screen, select your preferred billing cadence at the top of the pricing page by clicking Billed monthly or Billed annually. Then select your currency using the dropdown menu in the upper right-hand corner.
  • Click Buy (Monthly/Annual) Plan below your preferred subscription type, Starter or Professional.

  • You'll then be brought to the same page as if you were upgrading through your Account & Billing section. Follow the steps above for upgrading each user in the Sales Starter or Sales Professional column, entering your information, reviewing your order, and completing your purchase.
  • Read more about how to get started with your new Sales Starter or Professional features here

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