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How do I control which Facebook pages sync leads to HubSpot?

Last updated: April 16, 2018

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With HubSpot's ads tool, you can sync leads from lead ads on your Facebook pages to your HubSpot account. Facebook stores leads from lead ads for 90 days after creation; when you connect your Facebook Ads account to HubSpot, these leads will be synced to HubSpot, along with leads generated going forward. 

To turn syncing on or off for a particular Facebook page:

  • In your HubSpot account, click the avatar or photo in the top-right corner and select Settings from the dropdown menu.
  • Click Marketing > Ads in the left sidebar menu.
  • On the Accounts tab, scroll down to the Facebook lead syncing section.
  • Here, you'll see a list of all Facebook pages that you have access to. Click the toggle switch to the right of a page's name under Sync leads to turn lead syncing on or off.

facebook-lead-syncing

Please note: if you don't have the role of Admin for a Facebook page, the Sync leads switch for that page will be grayed out and you'll not be able to turn lead syncing on or off.

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