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How do I control which Facebook pages sync leads to HubSpot?

Last updated: April 16, 2018

With HubSpot's ads tool, you can sync leads from lead ads on your Facebook pages to your HubSpot account. Facebook stores leads from lead ads for 90 days after creation; when you connect your Facebook Ads account to HubSpot, these leads will be synced to HubSpot, along with leads generated going forward. 

To turn syncing on or off for a particular Facebook page:

  • In your HubSpot account, click the avatar or photo in the top-right corner and select Settings from the dropdown menu.
  • Click Marketing > Ads in the left sidebar menu.
  • On the Accounts tab, scroll down to the Facebook lead syncing section.
  • Here, you'll see a list of all Facebook pages that you have access to. Click the toggle switch to the right of a page's name under Sync leads to turn lead syncing on or off.

facebook-lead-syncing

Please note: if you don't have the role of Admin for a Facebook page, the Sync leads switch for that page will be grayed out and you'll not be able to turn lead syncing on or off.

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