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Recent Posts

Analyze ad campaigns in HubSpot

Posted by HubSpot Support on Oct 15, 2019 4:03:49 AM

After connecting your Facebook Ads, Google Ads, and LinkedIn Ads accounts to HubSpot, you can analyze ad performance from the ads dashboard. The ads dashboard will display and report on all existing ad campaigns from your connected ad accounts. 

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Topics: ads

Set HubSpot Conversations as the primary receiver for Facebook Messenger

Posted by HubSpot Support on Oct 14, 2019 4:12:06 PM

When two different chatbot apps are integrated with a Facebook page, Facebook Messenger's handover protocol lets a user select a primary app that can take control of and respond to the message. If another app is selected as the primary receiver in your Messenger Platform settings, incoming messages may not appear in your conversations inbox.

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Topics: conversations

Use Activity filters in lists and custom reports

Posted by HubSpot Support on Oct 14, 2019 12:26:07 PM

Use the Activity properties filter in your list criteria and custom reports to filter contacts by the interactions they've had with your company. Filter by meetings, conversations, tasks, notes, one-to-one emails, and phone calls that have been logged in HubSpot.

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Topics: Lists

Troubleshoot SSL certificate errors

Posted by HubSpot Support on Oct 11, 2019 1:15:06 PM

When provisioning SSL for your domain through HubSpot, you may encounter errors during the process. If there is an error during SSL provisioning, you’ll see one of the following messages at the top of your domain manager. 

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Topics: CMS-General

Insert and manage anchor links on your blog posts, pages, and knowledge base articles (BETA)

Posted by HubSpot Support on Oct 10, 2019 2:08:05 PM

Use anchor links to help your visitors navigate to a specific section of your content without scrolling.

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Topics: CMS-Pages-Editor

Create LinkedIn Lead Gen ads in HubSpot

Posted by HubSpot Support on Oct 10, 2019 2:05:23 PM

After you connect your LinkedIn Ads account to HubSpot, you can create LinkedIn Lead Gen ads through the HubSpot ads tool. When creating a LinkedIn Lead Gen ad in HubSpot, you can target users based on website activity or contact lists, and set up lead notifications.

Please note:
  • only the user who connected the LinkedIn Ads account can create LinkedIn ads in HubSpot. Other users must create ads directly in LinkedIn.
  • if your HubSpot account has exceeded its ad spend limit, you will not be able to create new LinkedIn ads within HubSpot. Instead, you will need to create new ads from LinkedIn.
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Topics: ads

Traffic analytics | Frequently Asked Questions

Posted by HubSpot Support on Oct 8, 2019 3:14:00 AM

Find answers and general information about the traffic analytics tools in HubSpot.

Sources tab

How often does the data in the Sources tab update?

The sources report data updates every 20 minutes.

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Topics: Reports

Share a product's buy now link (BETA)

Posted by HubSpot Support on Oct 4, 2019 11:44:26 AM

Using your integrated Stripe account, you can share a unique buy now link from the product library with your customers so they can quickly purchase one of your products. You can share the link directly with a customer, or add the link to a CTA on your website or in your email signature. 

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Topics: Deals, BETA

Create custom analytics views

Posted by HubSpot Support on Oct 3, 2019 2:24:24 AM

Analytics views are filters that you can use in the Sources tab in the traffic analytics tool. It allows you to divide the traffic sources per filter.

Marketing Hub Professional or Enterprise accounts can create analytics views for subdomains that are part of your account's brand domains. Users can create up to 25 custom views.

Please note: if you've purchase a brand domain add-onyou can create 25 additional custom analytics views for any of your brand domains.

To access and work with custom analytics views:

  • In your HubSpot account, click the settings icon settings in the main navigation bar.
  • In the left sidebar menu, navigate to Reports Tracking code.
  • Click the Analytics views tab. You can see your existing custom analytics views in the Custom analytics views table.
  • Hover over an existing view and click Edit to make any changes.
  • To create a new view, click + Add another view
    • Enter a view name
    • Click the following options to select properties for your analytics view:
      • Country: the country of the visitor based on their IP address.
      • Subdomain: the subdomain of the page being viewed. You only need to include the subdomain of your target domain, such as www or blog. For sessions, HubSpot will display data for this filter where sessions started on the specified subdomain.
      • Brand domain (brand domain add-on users only): your brand domains.
      • Top-level domain: the end of the domain that comes after the brand domain. (e.g., "com" is the top-level domain for "www.hubspot.com").
      • URL path starts: the starting characters of the URL path of the page being viewed.
      • URL path contains: text contained in the URL path of the page being viewed.
    • Click Apply filter
    • Click and to add any additional properties, then click Save

  • To delete a view, hover over the view and click Delete.
 
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Topics: Reports

Understand HubSpot's traffic sources in the traffic analytics tool

Posted by HubSpot Support on Oct 3, 2019 2:23:42 AM

When using the Sources tab in the traffic analytics tool, HubSpot categorizes different traffic metrics into sources. You can see this in your Sources chart and table.

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Topics: Reports