Calling

Can I call a contact who does not have a Phone Number on their contact record?

Last updated: December 16, 2016

Available For:

Product: HubSpot Sales
Subscription: Professional

You cannot call a contact who does not have a value for the Phone Number property. If you navigate to the Call tab on the record of a contact who does not have a phone number, you will see No phone number next to the contact's avatar and the Call from... button will be grayed out and display Number invalid

You can quickly add a phone number for the contact. To do so, click the No phone number dropdown and select Add a number.

Input a phone number and click Save. This will update the Phone number property for this contact. This dropdown also provides the option to use the phone number for the contact's associated company, if applicable. 

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