Why can't I delete my contact property?

Last updated: November 1, 2017


You can delete your custom contact properties in HubSpot. However, if the property you're trying to delete is used in other assets within your account, the Delete button will be grayed out and an alert will appear letting you know that you cannot delete the property.

  • Click the name of the property to see the number of forms, workflows, and/or lists that use this property. 
  • Click the number above the asset type to see a list of assets using the property. 

  • Before deleting the property, review each asset and remove the property, then return to contact settings and delete the property.

If you've deleted a contact property in error, you can restore it by creating a new property with the same internal name and property type. 

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