Why didn't I receive an internal email from my workflow?

Last updated: November 14, 2016

Applies to:

Marketing Hub
Professional, Enterprise

If you or your colleagues are not receiving emails from workflows, a previous HubSpot email to you may have bounced or you may be opted out of email.

HubSpot Support can send out a re-subscribe email to the person who is unsubscribed - please contact HubSpot's Support Team via the Help button in the bottom, right-hand corner of your portal. Support can also determine whether or not an email address is marked as ineligible because of a previous bounce.

Please see this article for more information about how to ensure that all emails get through to you and the rest of your organization.