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Why do I have to verify my email address to send emails from the CRM?

Last updated: July 11, 2017

Available For:

Marketing: N/A
Sales: Free, Professional

Before sending an email from a contact record in your HubSpot CRM, you will need to verify your email address.

Your email address needs to be verified for the following reasons:

  1. To ensure you're actively using and own the email address specified.
  2. To ensure that all emails sent are being tracked properly. 

Please note: if you are not receiving an email to verify your email address, you will want to whitelist noreply@hubspot.com. Read this article on whitelisting addresses in order to receive emails from HubSpot.

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