COS-General

How to go live with HubSpot using eNom

Last updated: December 13, 2016

Follow these steps to go live on the HubSpot COS with a domain registered to eNom that also has its name servers hosted with eNom. If you have moved your name servers to another host after registering the domain with eNom, you will need to make these changes on the other host instead.

There are two sets of instructions below. The first set of instructions is for sites that are partially hosted with the HubSpot COS. This means you are only hosting some of your content with HubSpot, such as your Blog and Landing Pages, but have your main site hosted elsewhere. The second set is for fully hosted websites. This option is for if you will have your entire main website built on HubSpot's COS. Before proceeding, click the option below that best describes what you will be hosting with HubSpot to see the correct set of instructions for taking your site live with HubSpot.  

I will only be hosting part of my website with the HubSpot COS (ex: Blog, Landing Pages, Trial Accounts)

I will be hosting my entire site with the HubSpot COS (the content built in HubSpot will replace my existing website)

Instructions for if your site is only partially hosted with HubSpot

If you are only taking parts of your website live with HubSpot, like your blog and landing pages, follow these instructions. If you are using a free trial of HubSpot and wish to connect part of your domain, you will also want to follow these instructions, as opposed to connecting your full site.  

1. Go to Content > Content Settings

Log in to HubSpot and navigate to Content > Content Settings.

2. Select Domain Manager

Click on the Domain Manager link in the Content Optimization System Tools side menu. You can also access the domain manager using this link.

2. Select Domain Manager

The Domain Manager tool displays all of the domains that are associated with your HubSpot account. You can see the connection status of those domains, edit the configuration of each domain, or remove them from your account.

3. Click Connect Another HubSpot COS Domain

To connect your eNom domain, click on the Connect Another HubSpot COS Domain.  

3. Click Connect Another HubSpot COS Domain

4. Enter the subdomain that you want to connect to HubSpot

In the Domain to Connect field you will want to enter a subdomain to associate with your HubSpot content such as blog.YourDomainName.com or info.YourDomainName.com, because HubSpot will only be responsible for hosting part of your site's content. In the example below, info.hubspotsuppot.com is used (yes...sometimes we make typos when registering domains).

4. Enter the subdomain that you want to connect to HubSpot

5. Choose your configuration options for the domain

Next you'll select what types of content you want to use the subdomain for. In this example, we are using HubSpot for our Blog, Landing Pages, and webpage versions of Email, but not our full site.

5. Choose your configuration options for the domain

6. Click Connect Domain

After you've selected your domain configuration options, click the Connect Domain button to add the domain to your list of domains and get the CNAME address information you'll need to use in your eNom account.

6. Click Connect Domain

7. Copy down the CNAME record provided, ex: 123456.group32.sites.hubspot.net

After you click Connect Domain, you'll see a message similar to the one below, in your account, but it will have the CNAME information that is unique to your HubSpot account. Click the Copy button or highlight the CNAME value and copy it to your clipboard.

7. Copy down the CNAME record provided, ex: 123456.group32.sites.hubspot.net

8. Go to www.eNom.com in a new tab and log in to your eNom account

In a new browser window or tab, go to http://www.eNom.com and click the Login link to sign into your account.

8. Go to www.eNom.com in a new tab and log in to your eNom account

9. Click on the Registered Domains link

Click on the Registered link in the Domains section of the Account Overview screen.

9. Click on the Registered Domains link

10. Select Host Records from the Manage Domain drop-down menu

If Use our Name Servers is set to Our Servers then you can edit your DNS records in eNom.  If eNom does not host your name servers, you will need to make the DNS change with your name server host or move your name servers back to eNom. Unless you have experience moving name servers this, we strongly encourage you to reach out our support team to discuss your options for connecting this domain to your HubSpot account. Moving the nameserver can take your current website and domain email hosting offline.

10. Select Host Records from the Manage Domain drop-down menu

From the Manage Domain drop-down menu select Host Records.

11. Add a CNAME record for the prefix of your desired subdomain

Below your existing records, there should be a blank entry for adding new records. In the blank Host field, enter the prefix of the subdomain that you would like to connect to HubSpot. In our example, we are connecting info.hubspotsuppot.com to our COS tools, so we want to enter info into the Host field. Change the record type dropdown from A (Address) to CNAME (Alias).  Finally, paste the CNAME record that you copied in Step 7 from your HubSpot account into the Address field and click Save.  

You'll then see an Updated Successfully message appear above the DNS records. eNom automatically appends a period to the end of your CNAME address.  

11. Add a CNAME record for the prefix of your desired subdomain

12. Wait for the DNS change to propagate

Congratulations! You've now connected your subdomain from eNom to HubSpot! Your changes will finish taking effect within 24 hours. You'll be able to verify that the domain is connected in HubSpot by going back to the Domain Manager tool in HubSpot and seeing that the Status of the domain is Primary and that the circle next to the domain name is green.

Instructions for if your entire site is hosted with HubSpot

If you are using the HubSpot COS to host your entire website, follow these instructions. Please ensure that you have all of your content created or migrated into HubSpot before going live. Once your domain is connected, visitors to your site will see the COS site that you have constructed in your HubSpot account.

1. Go to Content > Content Settings

Log in to HubSpot and navigate to Content > Content Settings.

2. Select Domain Manager

Click on the Domain Manager link in the Content Optimization System Tools side menu. You can also access the domain manager using this link.

2. Select Domain Manager

The Domain Manager tool displays all of the domains that are associated with your HubSpot account. You can see the connection status of those domains, edit the configuration of each domain, or remove them from your account.

3. Click Connect Another HubSpot COS Domain

To connect your eNom domain, click on the Connect Another HubSpot COS Domain.  

3. Click Connect Another HubSpot COS Domain

4. Enter the domain name that you want to connect to HubSpot

In this step, type in the domain that you want to connect to HubSpot. In the Domain to Connect field you will the subdomain www.YourDomainName.com, because HubSpot will be responsible for hosting all of your site's content. In the example below, www.hubspotsuppot.com is used (yes...sometimes we make typos when registering domains).

4. Enter the domain name that you want to connect to HubSpot

What if I want to connect mydomain.com instead of www.mydomain.com?
HubSpot's COS is able to load pages and files at high-speed and protect your site against malicious attacks (like DDOS), but the technology that enables this will only work with what are known as CNAME records. Most name server hosts cannot connect root domains, a domain without WWW, using CNAME records. So you will need to connect the WWW version of your domain to HubSpot in order for this to work. The non WWW version will be redirected to the WWW version, so that visitors will always be able to get to your website, regardless of how they type your domain.

5. Choose your configuration options for your domain

Next you'll select what types of content you want to use the domain for. If this is the first domain you'll be connecting to your HubSpot account, you probably want to make it the primary domain for all tools. To do that, just click on the button next to the make primary for the following tool(s) option and then check the box next to Blog Posts, Email, Landing Pages, and Site Pages. This example shows connecting www.hubspotsuppot.com as the primary domain for all content.

5. Choose your configuration options for your domain

The exact configuration that you will choose for your domain will depend on your business needs, so if you have a question about what options are right for you, please reach out to our Support team to discuss.

6. Click Connect Domain

After you've selected your domain configuration options, click the Connect Domain button to add the domain to your list of domains and get the CNAME address information you'll need to use in your eNom account.

6. Click Connect Domain

7. Copy down the CNAME record provided, ex: 123456.group32.sites.hubspot.net

After you click Connect Domain, you'll see a message similar to this in your account, but it will have the CNAME information that is unique to your HubSpot account. Click the Copy button or highlight the CNAME value and copy it to your clipboard.

7. Copy down the CNAME record provided, ex: 123456.group32.sites.hubspot.net

8. Go to www.eNom.com in a new window and log in to your eNom account

In a new browser window or tab, go to http://www.eNom.com and click the Login link to sign into your account.

8. Go to www.eNom.com in a new window and log in to your eNom account

9. Click on the Registered Domains link

Click on the Registered link in the Domains section of the Account Overview screen.

9. Click on the Registered Domains link

10. Select Host Records from the Manage Domain drop-down menu

If Use our Name Servers is set to Our Servers then you can edit your DNS records in eNom.  If eNom does not host your name servers, you will need to make the DNS change with your name server host or move your nameservers back to eNom. Unless you have experience moving name servers this, we strongly encourage you to reach out our support team to discuss your options for connecting this domain to your HubSpot account. Moving the nameserver can take your current website and domain email hosting offline.

10. Select Host Records from the Manage Domain drop-down menu

From the Manage Domain drop-down menu select Host Records.

11. Edit the WWW CNAME record

  • Photograph the Original DNS record set-up within the account.

Edit the Host records so that the www Host Name has a CNAME (Alias) Record Type and then paste in the CNAME record you copied in Step 7 as the Address.

11. Edit the WWW CNAME record

12. Redirect your non WWW domain to your WWW domain

Next, make sure that the @ Host Name is set to a URL Redirect Record Type and the address is the WWW version of your domain. In this example, hubspotsuppot.com will redirect to www.hubspotsuppot.com.

12. Redirect your non WWW domain to your WWW domain

To finish editing these records, click the save button.

You'll then see an Updated Successfully message appear above the DNS records.

13. Wait for the DNS change to propagate

Congratulations! You've now pointed your domain name properly from eNom to HubSpot! Your changes will finish taking effect within 24 hours. You'll be able to verify that the domain is connected in HubSpot by going back to the Domain Manager tool in HubSpot and seeing that the Status of the domain is Primary and that the circle next to the domain name is green.

13. Wait for the DNS change to propagate