COS-General

What will happen to my connected subdomains and how can I connect a new one?

Last updated: October 16, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

Once you've been given access to HubSpot's promotional basic SSL, your connected subdomains and any domains you connect going forward will automatically be provisioned for SSL. Check out the steps below to finish SSL setup for your previously connected subdomains and to connect new subdomains in the future.

 

Finishing setup for connected subdomains

SSL will automatically be enabled for your previously connected subdomains. To make sure that visitors always see the secure version of your webpages, you'll need to resolve any mixed-content warnings, then require that the HTTPS protocol is used.
  • First, review your site for any mixed-content warnings. If your site is loading any assets from external non-secure domains, these resources may be blocked by the browser. You can learn more about resolving mixed-content warnings here.
  • Once you've resolved any mixed-content warnings, navigate to Content > Content Settings.
  • Click Domain Manager in the left sidebar menu.

  • Click Edit next to your SSL-enabled subdomain.

  • Check the Require HTTPS box, then click Save changes.

Connecting new subdomains

  • Navigate to Content > Content Settings.
  • Click Domain Manager in the left sidebar menu.

  • Click Connect domain.
  • Enter subdomain (e.g. info.mydomain.com).
  • Choose the content type(s) that you will be hosting on this secure domain. Alternatively, you can choose to redirect this domain to another connected domain. Please note that, depending on which subscription level of HubSpot you have purchased, there are limitations to the amount of subdomains on which you can host your content.
  • Click Connect domain. Your subdomain will automatically be provisioned for free SSL.

  • Update your DNS settings to finish setting up your new subdomain:
    • If your domain is hosted with GoDaddy, click login to your GoDaddy account on the next screen to enter your GoDaddy credentials and allow HubSpot to make the changes to your DNS settings automatically. If you'd prefer to update your DNS configuration manually, you can copy the CNAME value and add it to your DNS settings following the instructions here.

    • If your domain is not hosted with GoDaddy, you'll be given the CNAME value on the next screen. Click Copy to copy the value to your clipboard, then navigate to your DNS provider to add the CNAME record to your DNS settings. Depending on your DNS provider, you can find instructions for setting up your DNS records here.

  • After adding the CNAME record to your DNS, review your site for any mixed-content warnings. If your site is loading any assets from external non-secure domains, these resources may be blocked by the browser. You can learn more about resolving mixed-content warnings here.
  • Once you've resolved any mixed-content warnings, navigate to Content > Content Settings.
  • Click Domain Manager in the left sidebar menu.

  • Click Edit next to your SSL-enabled subdomain.

  • Check the Require HTTPS box, then click Save changes.

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