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How do I link to a PDF after a visitor submits a form on my landing page?

Last updated: August 2, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

After a visitor submits a HubSpot form, they will expect something to happen next. You can either redirect the visitor to another page or display an inline thank you message to deliver your offer. This article covers both options.

Redirect to another page

  • Before you get started, you will need to create a thank you page that contains your document link. Follow the instructions here to create your thank you page. 
  • Click into the rich text module on your thank you page where you'd like to link to your PDF and type your message.
  • Highlight the text you'd like visitors to click to get to your PDF, then click the document link icon in the toolbar. Select the file in the file manager or upload a new file. Alternatively, you can add a CTA and include a link to the PDF by following the instructions here

  • Make any other changes as needed to your thank you page, then click Publish.
  • Next, you'll need to set your form to redirect to the thank you page you created. Navigate to Content > Landing Pages.
  • Hover over the page with your form and click Edit or create a new landing page by following the instructions here
  • Hover over the form module and click to edit.
  • Under the What should the person see after submitting the form? section, click Redirect to another page and select your published thank you page from the dropdown menu.

  • Click Save and go to module list.
  • Click Publish or Update to take your changes live.

Display an inline thank you message

Another option is to display an inline thank you message when a visitor submits your form. This option will keep visitors on the same page; the form will disappear and this message will appear in its place.

  • In your HubSpot Marketing Basic, Professional, or Enterprise account, navigate to Content > Landing Pages.
  • Hover over the page and click Edit
  • Click on the Form module.
  • Under the What should the person see after submitting the form? section, click Display an inline thank you message and type your desired text below.
Display an inline thank you message
  • Highlight the text you'd like to link to your PDF, and click the document link icon in the toolbar.
Proceed to either upload a new file or select an existing file. When ready, click on Use document.

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