By default, the Closed-Lost Reason property that is presented when a deal is lost is a multi-line text property.
This property can be changed to be a different property type and have different default options.
- To customize this field, navigate to Settings > Deals > select Manage next to Edit your current deal properties, or add new properties
- Next to the Closed Lost Reason property, click the gear icon > Edit.
- Change the field type and add options, if applicable
The example below the property is changed to be a dropdown select field, and options are added.