Within your Deals, you can enable a setting to update the Lifecycle Stage of contacts and companies when attached to a Deal. As the setting details, contact and companies will be updated in the follow scenerios:
- When a deal is created, change the lifecycle stage of associated contacts and companies to Opportunity.
- When a deal is won, change the lifecycle stage of associated contacts and companies to Customer.
Please follow the steps below to turn off this setting:
- Navigate in HubSpot Sales to Settings > Deals.
- Under Sync lifecycle stages to associated contacts and companies, click on the Toggle to disable the setting. When disabled, the button will be grey.