Email Notifications

What does the Sales notification "You've opened your own email" mean?

Last updated: November 1, 2017

Available For:

Marketing: N/A
Sales: Free, Starter, Professional

HubSpot Sales will warn you when you open your own email by sending you a notification stating "you've opened your own email", the first time you send yourself a tracked email.

If you have a HubSpot Sales Free account, this notification will not count against your 200 notification limit but is displayed to let you know that your email was tracked. This notification is only sent once and moving forward if you would like to test if HubSpot Sales is working correctly you should send a test tracked email to If you receive an open notification then HubSpot Sales is working correctly, if the email was not tracked then we will automatically send you an email indicating so with troubleshooting steps.

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