Email Tracking

How to send a tracked email

Last updated: February 27, 2017

Available For:

Marketing: N/A
Sales: Free, Professional

To track an email in Outlook:

  • Navigate to your Outlook inbox.
  • Select New Email to create a new message.
  • Add a recipient, subject, and main email body.
  • Select the Track Email checkbox to enable tracking.
  • Hit Send and your email will be tracked!


To track an email in Gmail:

  • Navigate to your Gmail inbox. Please note that you can only send tracked emails with Gmail on your desktop using Chrome. This is not supported for the Gmail mobile app.
  • Select Compose to create a new email.
  • Add a recipient, subject and main email body.
  • Select the HubSpot Sales checkbox to enable tracking. The send button will turn orange.
  • Hit Send and your email will be tracked.

If your emails are not being tracked, check out this article for troubleshooting steps.

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