Email Tracking

What email clients does HubSpot Sales support?

Last updated: March 28, 2017

Available For:

Marketing: N/A
Sales: Free, Professional

The HubSpot Sales extension supports specific versions of Outlook for Desktop, Outlook 365 and Gmail. Below, you can find a list of the supported email clients.

Please note: Some HubSpot Sales features require having Google Apps, Gmail, or Outlook 365 as your email provider. Read more here.


  • Outlook 2010
  • Outlook 2013
  • Outlook 2016
  • Office 365 for Desktop on Windows

Outlook for Mac,, and Outlook 365 for web are not currently supported. To see a list of supported Windows versions, check out this article.

To install the latest applicable updates for your version of Microsoft Outlook, check out this article for a list of available updates.


Note: The HubSpot Sales extension will be disabled if Gmail is loaded in Basic HTML Mode.

Apple Mail

HubSpot Sales will no longer support Apple Mail moving forward. As it turns out, Apple does not provide any support or resources for third-party developers to use in creating add-ons for Apple Mail and this is making it increasingly difficult to maintain even basic functionality inside Apple Mail.

If you are able to access your email via Gmail, G Suite (formerly Google Apps for Work) or the Windows version of Outlook, then you will be able to continue using HubSpot Sales and will have access to more features.