Email Tracking

What does the Sales notification "Your email was not tracked when sent from Gmail" mean?

Last updated: June 10, 2016

Available For:

Product: HubSpot Sales
Subscription: Free

After sending a test tracked email from Gmail to hello@getsidekick.com if you receive a response back that your email was not tracked, follow the steps below:

  • Ensure track option is selected and your send button is orange.Gmail_Send_Bar
  • Ensure that plain text mode is not enabled.Gmail_Send_Settings
 
Free HubSpot Sales Software Training Learn HubSpot CRM & HubSpot Sales Tools from the experts at HubSpot Academy.