Can I send an email to a previously bounced contact that changed their email address?

Last updated: May 10, 2017

Applies to:

Marketing Hub Professional, Enterprise
Legacy Marketing Hub Basic

Bounces are associated with a specific email address and not the contact record. If your contact's email address is updated, any bounces will not carry over to the new email address. Your contact will receive emails provided that the new address is valid and eligible.

Learn more about bounces here.