Do emails sent from the CRM get logged in my email client?

Last updated: December 26, 2017

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Any emails sent from the CRM through a connected Google G Suite (formerly Google Apps for Work) account or Outlook 365 account will appear in the sent folder of your email client.

If you have connected your email inbox using IMAP, it is possible that your email replies may not be logged in your sent folder depending on the settings of your email provider. You can learn more in this articleIf your sent emails are not being copied to your email client automatically, it's recommended that you BCC your own email address on emails sent from the CRM to log them in your email account.

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