Email

Why is Gmail cutting off my email message?

Last updated: July 8, 2016

Available For:

Product: HubSpot Marketing
Subscription: Basic, Professional, & Enterprise

Gmail will cut off and display  "[Message clipped] View entire message" at the bottom of your email if the email is larger than 102kb. 

This limit can be reached if there is too much content (this includes formatting code) in your email. You may also see this happen after sending yourself multiple test emails with the same subject line because they will appear as part of a conversation thread in your inbox and later messages will be clipped.  

It may be best to revise and reduce the content of your email to avoid this from happening. Review our article on HubSpot Email Tool Best Practices for some guidance.