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Why is my email wider than the width I have set in Content Settings?

Last updated: October 6, 2015

Check your email for any excessively large images that contain either:

  • A width greater than the width you have set in Content Settings
  • A width greater than the width of the module the image has been inserted into

In order to resolve the issue either:

  • Reduce the size of the images by clicking on the images and then clicking on the - - icon.
  • Check the size of the image or rich text modules by clicking on Actions > Edit template layout and adjust the width of the modules accordingly to be greater than or equal to your image width
  • *If you have hard coded images within a custom coded HTML template, click on Actions > Edit template layout and find the source code of your image and set a smaller width in the source code.

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