Email Marketing Tool

kdmeg
HubSpot Employee
HubSpot Employee

Removing an extra bullet point that appears in a marketing email in Outlook

There is a known issue with some versions of Outlook displaying an extra bullet point when an unordered list is the last element in a content module that also contains a left-aligned image.

 

This issue can be resolved by adding another element in the source code of the email body module so the unordered list is not the last element:  <div style="display:none;">&nbsp;</div>

To add this line of code, you'll need to access the source code of your main email body module at the end of your unordered list:

 

  • In your HubSpot Marketing Hub BasicProfessional, or Enterprise account, navigate to Content > Email.
  • Click the name of the email in the dashboard to edit.
  • Click into the content module, then click the source code icon code in the rich text toolbar.
  • In the dialog box that appears, edit the source code accordingly, then click Save changes.

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3 Replies 3
DRatak
Member

Removing an extra bullet point that appears in a marketing email in Outlook

This is still an issue but luckily this fix does still work in the drag and drop editor.  The one confusing thing is that the button for editing the source has moved (at least for me).  Its now hidden under "more".

DRatak_0-1672846457141.png

 

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EBartlett
Member

Removing an extra bullet point that appears in a marketing email in Outlook

Is there a fix for this issue in the drag & drop editor?  I've just started experiencing it in the last couple of weeks for the first time, been using the drag & drop editor for over a year without this issue until recently.

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roisinkirby
HubSpot Product Team
HubSpot Product Team

Removing an extra bullet point that appears in a marketing email in Outlook

Thanks for sharing!

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