Can I prevent deduplication of form submissions based on cookies?

Last updated: March 8, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

Yes, you can prevent deduplication of form submissions by disabling cookie tracking on your HubSpot form.

Follow the instructions below to turn disable cookie tracking on a specific HubSpot form:

  • From your HubSpot Marketing account, navigate to Contacts > Forms.
  • Click on the name of the form that you want to disable cooking tracking on.
  • Now, within the form editor, click Options > select Yes under the Disable cookie tracking? section > click Save form to save your changes.

Please note: With this option enabled, each form submission will create a new contact. Also, because the browsing cookie is not included with the submission data when cookie tracking is disabled, HubSpot will not be able to track the contacts' pageviews.