Forms

How do I provide a contact a PDF when they fill out a form?

Last updated: April 5, 2018

Available For:

Marketing: Free, Starter, Basic, Pro, Enterprise
Sales: N/A
Service: N/A

Follow the steps below to provide a link to a PDF or other piece of content immediately after your contact fills out a form. 

Please note: CRM Free and Marketing Hub Starter users can use the method outlined here to redirect visitors to an externally-hosted PDF after a form is submitted.

To redirect to a file hosted on the file manager:

  • In your HubSpot Marketing Basic, Professional, or Enterprise account, navigate to Content > File Manager.
  • Locate the file you uploaded to the file manager or upload a new one.
  • Click on the name of your file to open the right-side pane. Then click Copy URL.

Next, set the redirect URL on the landing page:

  • In your HubSpot Marketing Basic, Professional, or Enterprise account, navigate to Content > Landing Pages.
  • Hover over your landing page and click Edit.
  • Locate your form and click on the form itself to edit the module.
  • From the form options window, select Redirect to another page under What should a visitor see after submitting your form?
  • Click Redirect to external URL. Paste in the URL you copied from the file manager and click OK. You'll now see your URL in the text box.
  • Click Save and go to module list.
  • Update or Publish the page.
Please keep in mind that visits to the document download will not be tracked as page views. If you prefer to track page views after form submissions, create a thank you page and link to your document from the page.

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