Forms

If I make changes to a contact property that is used on a form will it update on the form itself?

Last updated: November 18, 2016

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

If you make a change to a contact property within a form as detailed in the screen capture below the change will be reflected on the form itself. If that form happens to be embedded on an external page you will not need to re-embed the form.

edit field options
edit field options

However, if you make a change to a contact property from within Contacts Settings (Contacts > Contacts Settings), you will then need to navigate to any forms that use that property and:

  • Remove the field (i.e. contact property) from the form by clicking the trash icon to the right of the field.
  • Click Save form.
  • Refresh the form page.
  • Add the field back to the form.
  • Click Save form.

Following these steps will ensure the changes on the contact property reflect on the form. If the form is embedded on an external page, you will not need to re-embed the form.