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Forms

Why am I seeing "No record" for the conversion page in my form submissions?

Last updated: June 9, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

If you see "No record" for the conversion page for your submissions, HubSpot wasn't able to determine where the submission occurred.

If you are using the Forms API, be sure to pass the pageName and pageUrl parameters in order for HubSpot to be able to record the submission page. See this developer article for more information.

If a HubSpot form is included on a COS page or has been embedded on a page with the tracking code installed, HubSpot will do this automatically.

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