Forms

Why do I have more form submissions than contacts?

Last updated: November 29, 2016

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

Form submissions are recorded any time the Submit button on a form is clicked. If a form is submitted multiple times with the same email address, only one contact will be created, but each form submission will be recorded. If a contact is deleted from HubSpot, their form submission will still appear, but they will no longer show up in a list based off of form submissions since they are no longer in your system as a contact.