Mobile

HubSpot mobile app FAQ

Last updated: January 10, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: Free, Professional

Below you'll find a compiled list of the most frequently asked questions relating to the HubSpot mobile app.




Why is HubSpot moving from three apps to one app?

Nobody wants to juggle or install three apps. Before you needed the Sales app to see your tracked email notifications, the Marketing app to see your blog performance, the CRM app to see your deal states - this isn't very HubSpotty, is it? HubSpot decided to put everything into one app so you have all the information at your fingertips.


What do I need to do?

  • CRM app user: In the next update, your app will automatically become the HubSpot App.
  • Marketing App User: This app will be removed from the App Store. You can continue using this app on your device for a short time but it will be best to download the HubSpot App.
  • Sales App User: This app will be removed from the App Store. You can continue using this app on your device for a short time but it will be best to download the HubSpot App.


What will happen to my existing apps?

Your existing apps will remain on your device and you can continue to use them. However, you won't be able to update the old apps nor will you be able to re-install it once you've removed it from your device.


Will I lose my existing data?

Definitely not. All your data is stored on HubSpot's servers which you can access from anywhere, regardless of device.


Do I need to create a new account?

Nope. Your old login will work with the new HubSpot iOS app. Just login as before and you are ready to go.

 

Is the mobile app available to Marketing Free or Marketing Starter users?

No. Currently, the HubSpot mobile app does not support Marketing Free or Starter users. You will still be able to log into the app, but you will only see the Settings screen.


Is there going to be an Android version of the mobile app?

Yes. HubSpot's engineering team is diligently working on getting an Android version ready for primetime. If you would like to be part of the Early Access Group for Android, you can sign up here.


Does the iOS App have an Early Access Group?

Yes, it does. The Early Access version of the app is the best and the latest version of the App and you can download and install it here. Early Access users help sculpt what HubSpot will build next and are always the first to get new features.


When will I see Sources and Social tools in the new app?

HubSpot's Engineering Team is fully aware of the value these tools have for our customers and are hard at work implementing this as they require a little bit more work to get right but, rest assured, this is coming.