Error: Invalid IP address

Last updated: February 6, 2018

Applies to:

Marketing Hub
Professional, Enterprise
Legacy Marketing Hub Basic
Invalid IP address. Learn more.

This error appears when you try to add a new filtered IP adddress to report settings and the IP address or range isn't formatted correctly. To resolve this error, check if the IP address or range you added is a valid IPv4 or IPv6 address or range. 

An IPv4 address has the following format: x.x.x.x where x is called an octet and must be a decimal value between 0 and 255. Octets are separated by periods. An IPv4 address must contain three periods and four octets. The following examples are valid IPv4 addresses:


An IPv6 address can have either of the following two formats: Normal - pure IPv6 format or Dual - IPv6 plus IPv4 formats. 

An IPv6 (Normal) address has the following format: y:y:y:y:y:y:y:y where y is called a segment and can be any hexadecimal value between 0 and FFFF. The segments are separated by colons, not periods.

An IPv6 (Dual) address combines an IPv6 and an IPv4 address and has the following format: y:y:y:y:y:y:x.x.x.x. The IPv6 portion of the address (indicated with y's) is always at the beginning, followed by the IPv4 portion (indicated with x's).

The following examples are valid IPv6 addresses:

  • 2001:db8:3333:4444:5555:6666:7777:8888 (Normal)
  • 2001:db8:3333:4444:5555:6666: (Dual)

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