Why didn't a Visited URL event track visits to a PDF?

Last updated: December 13, 2016

  • Visited URL events can only be recorded for pages that contain the HubSpot tracking code. A PDF does not support JavaScript and would not have the tracking code installed on it.
  • Instead of using a Visited URL event to track visits to a PDF, we recommend using a Clicked Element event to track clicks of the link that brings visitors to the PDF. As long as the link to the PDF is on a webpage that contains the HubSpot tracking code, then you can create a Clicked Element event to track the download.

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