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Can I get a refund for the template or module I purchased in the Marketplace?

Last updated: May 15, 2018

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A
Service: N/A

Templates and modules are bought directly from third-party designers who list their templates in the Marketplace. Please contact the provider of the template to discuss getting a refund.

To do so:

  • In your HubSpot Marketing Hub Basic, Professional, or Enterprise account, navigate to Marketing > Files and Templates > Marketplace.
  • Click the Purchased tab, then click the name of the template or module. 
  • Click Email support in the right sidebar to contact the provider.
marketplace-email-support

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