Can I get a refund for the template I purchased in the Template Marketplace?

Last updated: July 14, 2016

Available For:

Product: Template Marketplace Account
Subscription: Basic, Professional, & Enterprise

Templates are bought directly from third-party designers who list their templates in the Marketplace, so you may contact the designer of the template to discuss getting a refund.

  • To find the designer of the template, navigate to Content > Template Marketplace > View your template > find the About section in the sidebar where there should be a link to contact the designer of the template (most often, this is an email address where you can reach the designer)
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