Salesforce

How can I tell if my contact has synced with Salesforce?

Last updated: January 5, 2017

Available For:

Marketing: Pro, Enterprise
Sales: Professional

If you're unsure whether or not your HubSpot contact record has successfully synced to Salesforce, you can verify the contact has synced in a couple different places.

First, you can see this from the contact overview:

  • From your HubSpot Marketing account, navigate to Contacts > All Contacts.
    • From your HubSpot Sales account, navigate to Contacts.
  • Click on the name of your contact.
  • Locate the Salesforce Sync section on the left-hand side of the contact record. If you see a green checkmark along with a success message, this means that your contact has synced with Salesforce.

Salesforce Sync Successful

Second, you can see this from the contact's property history:

  • From your HubSpot Sales account, navigate to Contacts.
    • From your HubSpot Marketing account, navigate to Contacts > All Contacts.
  • Click on the name of your contact.
  • Locate the About section on the left-hand side of the contact record > click View property history.
  • You can use the search bar at the top to locate and view the Last Salesforce Sync Time property activity.

Last Salesforce Sync Time