How do I stop HubSpot from creating Salesforce Activities?

Last updated: July 14, 2017

Available For:

Marketing: Pro, Enterprise
Sales: Professional

To adjust the Salesforce Activities that get created by HubSpot, follow the steps below:

  • From your HubSpot account, navigate to the Account MenuIntegrations.
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  • Click Settings under the Salesforce section.
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  • Click Engagement Type Mappings in the left side menu.
  • Navigate to the Marketing Engagements section and choose which activity types you want to create Salesforce Activities. If your team does not need to see some of this information in Salesforce and you would like to preserve API calls, you can disable the creation by unchecking the box next to the activity type. Unchecking this box will not delete records from Salesforce. 

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