How do I stop HubSpot from creating Salesforce tasks?

Last updated: November 15, 2017

Applies to:

Marketing Hub
Professional, Enterprise
Sales Hub
Professional, Enterprise

Marketing and sales activity in HubSpot (form submissions, email interactions, meetings etc.) can sync to Salesforce tasks. To stop HubSpot from creating Salesforce tasks:

  • In your HubSpot account, click your photo or avatar in the top right-hand corner, then click Integrations.
  • Scroll down to Salesforce and click Settings.

  • Navigate to the Timeline sync tab.
  • If your team does not need to see some HubSpot activities in Salesforce and/or you would like to preserve API calls used by the integration, uncheck the box next to the activity type. Unchecking this box will not delete existing Salesforce tasks.

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