Salesforce

How do I stop HubSpot from creating Salesforce tasks?

Last updated: November 15, 2017

Available For:

Marketing: Pro, Enterprise
Sales: Professional

Marketing and sales activity in HubSpot (form submissions, email interactions, meetings etc.) can sync to Salesforce tasks. To stop HubSpot from creating Salesforce tasks:

  • In your HubSpot account, click your photo or avatar in the top right-hand corner, then click Integrations.
  • Scroll down to Salesforce and click Settings.

  • Navigate to the Timeline sync tab.
  • If your team does not need to see some HubSpot activities in Salesforce and/or you would like to preserve API calls used by the integration, uncheck the box next to the activity type. Unchecking this box will not delete existing Salesforce tasks.

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