Salesforce

Change your Salesforce integration user or connect a different Salesforce account to HubSpot

Last updated: November 16, 2018

Applies to:

Marketing Hub
marketing-pro-enterprise
Professional, Enterprise
Sales Hub
sales-starter-pro-enterprise
Starter, Professional, Enterprise
Service Hub
service-pro-enterprise
Professional, Enterprise

To change your Salesforce integration user or connect a different Salesforce account to HubSpot, you'll need to update your Salesforce credentials. If you want to connect a sandbox instance to HubSpot, learn more about connecting your sandbox

Please note: before changing integration users, you should verify that the new integration user has Salesforce permissions equal to or higher than the previous integration user

  • In your HubSpot account, click your account name in the top right corner, then click Integrations.
  • In the Salesforce section, click the More dropdown menu and select View details
User-added image
User-added image
  • In the Salesforce Credentials section, click Connect to a new account
  • You'll be taken to Salesforce's login page. Enter your Salesforce credentials and click Log In.
  • If you have previously integrated your HubSpot portal with this Salesforce account, you will then return to your Salesforce settings in HubSpot.
  • If you have never integrated your HubSpot portal with this Salesforce account, click Allow to give HubSpot access to your Salesforce account. 

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