Salesforce

If I delete a lead in Salesforce will that contact also be automatically deleted from HubSpot?

Last updated: November 15, 2017

Applies to:

Marketing Hub: Pro, Enterprise
Sales Hub: Professional

Yes. If you have Version 2.57 (or later) of the HubSpot/Salesforce Integration installed, you can amend your settings so that leads or contacts deleted in Salesforce will also be deleted from HubSpot. For example, if a lead record with the email bigbird@sesamestreet.com is deleted in Salesforce, the integration can seamlessly delete the bigbird@sesamestreet.com contact in HubSpot. This feature automates what was once a tedious task, and helps keep your two systems in parity.

Please note the following:
  • This feature does not delete Salesforce leads/contacts when a HubSpot contact is deleted, as HubSpot is not able to delete Salesforce leads/contacts.
  • If you're using a Salesforce inclusion list, this feature will only be able to delete contacts that are a member of your inclusion list.

You can enable or disable whether or not deleting Salesforce leads and contacts will delete HubSpot contacts. To manage these settings:

  • Navigate to your Account Menu > Integrations.
  • Under the Salesforce heading choose Settings.
  • In the General tab, scroll down to Deleting Leads and Contacts in Salesforce.
  • Check or uncheck the options as desired.
Delete in Salesforce Setting
  • Click Save.

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