Salesforce

Why are my Contacts not syncing to Salesforce with their Salesforce Campaign IDs?

Last updated: December 13, 2016

HubSpot can assign contacts to a Salesforce campaign with a workflow or form submission. When you associate a Salesforce campaign with a landing page, form, or workflow, a contact will automatically be enrolled in the campaign on the Salesforce side upon their next sync.

  • Check to make sure that Salesforce campaign is configured correctly in HubSpot (for example, the workflow that sets the campaign is enabled)
  • Make sure that the campaign is marked as active in Salesforce
  • Please note that importing contacts into HubSpot with a value for the Campaign IDs property does not work - the contact will not be added to the corresponding campaign in Salesforce

Was this article helpful?

If you still need help you can get answers from the , or to contact support.

Free Inbound Marketing Training Learn inbound marketing techniques that range from creating content, using  social promotion, converting and nurturing leads, and all the way to marketing  to your customers. Start the course