Salesforce

Why are Salesforce tasks synced from HubSpot created by my Salesforce integration user?

Last updated: November 15, 2017

Available For:

Marketing: Pro, Enterprise
Sales: Professional

All new records or changes made by HubSpot that appear in Salesforce use the integration user credentials entered in your HubSpot-Salesforce settings. Any change made via the integration between HubSpot and Salesforce will appear as if this user is logged into Salesforce making that change.

Please note: a task may be "assigned" to another Salesforce user once it syncs over from HubSpot to Salesforce, but the CreatedById or LastModifiedById is always the integration user's Salesforce user ID, as its credentials are sending the data from HubSpot to Salesforce.

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