Settings

How can I log my tracked emails in Salesforce?

Last updated: November 1, 2017

Available For:

Marketing: N/A
Sales: Free, Starter, Professional

You can log emails sent using HubSpot Sales in your Salesforce account by adding your Salesforce BCC address to your HubSpot CRM settings. To do so:

  • Log into Salesforce.
  • Select [Your Name] > My Settings.
  • In the left sidebar, select Email > My Email to Salesforce.
  • Copy the Your email to Salesforce address value. 
email_to_salesforce
  • In your HubSpot Sales account, navigate to Settings
  • On the left, select Settings > Integrations > Email Integrations. 
  • Click on the HubSpot Extensions tab.
  • Click Manage beside BCC override.   

  • In the pop-up box, paste in your Salesforce BCC address and click Save.
  • Restart the HubSpot Sales chrome extension by clicking here.
  • Moving forward, this custom BCC address will be added in addition to the HubSpot BCC address when the Log in CRM feature is enabled in Gmail or Outlook. 
You can learn about logging emails in the HubSpot CRM here.  

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