Settings

HubSpot Sales for Windows tray app install error: 'Process cannot access file because it is being used by another process'

Last updated: March 6, 2018

Available For:

Marketing: N/A
Sales: Free, Starter, Professional
Service: N/A

When installing the HubSpot Sales for Windows tray app, you may encounter a Process cannot access file because it is being used by another process error message. 

 

To resolve this:
  • Press Ctrl+Alt+Delete.
  • Click Start Task Manager.
  • Click the Processes tab.
  • Find and click on the Sidekick Tray WPF process, then click End Process. If a warning window opens to ask if you want to end the process, click End Process again to confirm.
  • In the Start menu, find HubSpot for Windows and open it.

Was this article helpful?