Currently, it is only possible to @mention, or tag, accounts when publishing a social message to LinkedIn and Twitter. If you're creating a post in HubSpot for Instagram, @mentions are not auto-completed, but if you enter the username correctly, Instagram will acknowledge the mention when the post is live. It is not possible to mention an account when publishing to Facebook, Google +, or Xing in HubSpot.
Please note: you can only mention or tag LinkedIn Company pages. Individual LinkedIn users cannot be mentioned when composing a social message in HubSpot.
As of April 6th, 2018, @ mentions in Facebook are no longer supported by many third-party applications, including HubSpot. Read Facebook's public announcement.
To mention an account in a social message within HubSpot:
- Compose a new social message and select your LinkedIn or Twitter account.
- In your message, type the @ key and start entering the account's name. Select the account you'd like to tag from the dropdown menu.
- Continue composing your message and click Schedule message.