Social

Where can I see which of my social messages failed to post?

Last updated: July 7, 2016

Available For:

Product: HubSpot Marketing
Subscription: Basic, Professional, & Enterprise

As a socially engaged marketer, it is important to understand why a particular social message did not post to a desired social media channel. Please follow the steps detailed below to see which of your social messages did not publish successfully.

  • Navigate to Social > Publishing.
  • Click on the Unsuccessful in the left-hand column.
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  • On this tabbed view you will be able to see a listing of social message that failed to post. Click See error on each individual message to view more detail on the publishing failure,
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  • Review the error message, then click Clone to duplicate the message and publish it again or click to Delete the message. 
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