Where can I see which of my social messages failed to post?

Last updated: May 16, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

As a socially engaged marketer, it is important to understand why a particular social message did not post to a desired social media channel. Please follow the steps detailed below to see which of your social messages did not publish successfully.

  • Navigate in HubSpot Marketing to Social > Publishing.
  • Click on the Unsuccessful tab in the left-hand column.
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  • Click on a message to view more details. You will see an error message toward the top of the screen.
  • You can also click Clone to clone the message to retry posting.

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