Add a custom reply-to address to your marketing email

Posted by HubSpot Support on Jun 27, 2019 3:17:38 PM

Some marketing emails get sent from a company president or an individual at your business. If you don't want all replies to go to that individual's personal inbox, you can specify a custom reply-to email address in your marketing email.

Please note: in certain cases with some email providers, automated email replies (e.g. an out-of-office responder) may still go to the original From address. 

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Topics: Email

Migrate your contacts from Mailchimp

Posted by HubSpot Support on Jun 20, 2019 11:40:10 AM

Migrating marketing platforms doesn’t have to be a difficult task. Before you get set up with HubSpot, it’s a good idea to download your contacts from your email service provider (ESP) or customer relationship manager (CRM) to add them to your HubSpot account.

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Topics: Email

Migrate your contacts from Constant Contact

Posted by HubSpot Support on Jun 20, 2019 11:40:06 AM

Migrating marketing platforms doesn’t have to be a difficult task. Before you get set up with HubSpot, it’s a good idea to download your contacts from your email service provider (ESP) or customer relationship manager (CRM) to add them to your HubSpot account.

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Topics: Email

Migrate your contacts from another ESP

Posted by HubSpot Support on Jun 20, 2019 11:40:02 AM

Migrating marketing platforms doesn’t have to be a difficult task. Before you get set up with HubSpot, it’s a good idea to download your contacts from your email service provider (ESP) or customer relationship manager (CRM) so you can add them to your HubSpot account. 

This is a general guide for how to migrate to HubSpot from another CRM or ESP. There are also instructions available on how to migrate to HubSpot from Constant Contact and how to migrate to HubSpot from Mailchimp.

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Topics: Email

Assign content access for marketing email to users and teams

Posted by HubSpot Support on Jun 3, 2019 4:41:39 PM

Marketing Hub Enterprise users can assign email content to teams and additional users. This keeps email dashboards streamlined, so each user only sees relevant content in their account.

All new content is unassigned and visible to all users by default. Only Admins can assign content to teams in their account. After content has been assigned to a team, members of that team can assign content access for that asset to child teams of their own team.

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Topics: Email

Understand opt-in consent for email

Posted by HubSpot Support on Apr 3, 2019 4:53:13 PM

"Opt-in" can generally be defined as a situation where contacts themselves submit their email address to an organization, with the expectation that they'll receive marketing emails as a result. The consent granted to receive marketing emails can be implied or express.

When marketing to a global audience, it's important to understand email marketing compliance. A fundamental part of email compliance is understanding the difference between implied and express opt-in consent.

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Topics: Email, Email Deliverability

Remediate list bombing

Posted by HubSpot Support on Feb 26, 2019 4:12:14 PM

List bombing is a form of cyber attack where bots are used to submit an email address on hundreds of forms simultaneously. This action is usually done to obscure a hacking attempt or other nefarious behavior. HubSpot's Email Deliverability Team will reach out to the primary contact on your account if a list bombing attack is detected.

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Topics: Email, Email Deliverability

Set up a compliance copy email

Posted by HubSpot Support on Feb 8, 2019 10:19:32 AM

The compliance copy email feature automatically BCCs all outgoing messages to a designated email address. This feature is available for organizations required to evaluate all outgoing messages for compliance to standards set by the U.S. Securities and Exchange Commission (SEC). A simple way to do this is to automatically BCC all outgoing messages to a designated email address where these messages can be reviewed for compliance later. 

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Topics: Email

Manage your marketing email account settings (Marketing Hub Starter and HubSpot CRM accounts)

Posted by HubSpot Support on Feb 7, 2019 5:38:42 PM

Before you send your first email, review your email settings to confirm your default settings and make use of HubSpot's email features. 

Please note: these settings apply to Marketing Hub Starter accounts and HubSpot CRM accounts. Learn how to set up Marketing Hub Professional and Enterprise marketing email account settings.

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Topics: Email

Manage your marketing email account settings

Posted by HubSpot Support on Feb 7, 2019 5:30:19 PM

Before you send your first email, it's important to review your email settings to get the most out of HubSpot's email features. In addition to the settings below, Marketing Hub Enterprise accounts can set up send frequency settings for marketing emails.

Please note: these settings apply to Marketing Hub Professional and Enterprise accounts. Learn how to set up your Marketing Hub Starter email account settings.

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Topics: Email