Workflows

Is there a limit to the number of branches I can use in workflows branching logic?

Last updated: November 1, 2017

Applies to:

Marketing Hub
marketing-pro-enterprise
Professional, Enterprise
Sales Hub
sales-pro-enterprise
Professional, Enterprise

Yes, there is a limit to the number of branches deep that you can go in any given branch. That limit is 19 if/then branches deep.

The "depth level" of the branch is the amount of branches a contact would need to meet before ending up at that branch. The first branch you see has depth level 1, the next 2, and so on:

User-added image

If you attempt to add an 11th branch, you will be able to add the branch, but will see a warning.

You will be able to add up to 19 if/then branches.

If you need to remove if/then branches from the workflow because you are reaching this limit, it is recommended you remove them from the bottom of the workflow. You can also create a new workflow with those actions and branches and enroll the contacts from this workflow in the new workflow.