Why did my workflow's enrollment triggers estimate not match the actual size of contacts enrolled in the workflow?

Last updated: January 17, 2018

Applies to:

Marketing Hub Professional, Enterprise
Sales Hub Professional, Enterprise

When setting a workflow's enrollment triggers, you can choose to enroll contacts who already meet the enrollment triggers you've selected. Click the Estimate number of contacts link to see an estimate of how many contacts match your workflow's enrollment triggers.

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In some circumstances, this estimate will not be 100% accurate. For accounts that contain more than 10,000 contacts, the workflow's estimate tool samples 1/16th of your contacts to determine how many contacts meet the enrollment triggers. While the estimate may not match the final count of contacts enrolled in the workflow, it can provide you with a close approximation of the number of contacts that will match the rules in the workflow's enrollment triggers.

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